Dive deep into the reasons behind conflicts, master communication exercises, and engage in practical group work to enhance your skills. Prepare to transform your approach to conflict with powerful techniques in argumentation, listening, and real-world application—join us and become a confident conflict resolver!
Training will be hosted by public speaking and communication trainer Irina Suvorova who has 11 years old experience in B2B sales in multicultural environment 

We will learn about: 

• Manipulation types, how to recognize it
• How to work with manipulations (psychological aikido and other tricks) 
• Reasons for conflicts
• Communication exercises 
• How to prepare for conflict
• How to speak: argumentation techniques 
• How to listen to your opponent.

There will be a dinner break with sandwiches and some drinks.